Owns strategic initiatives while leading client work, manages team resources, and ensures measurable success across “lead” areas.
What's expected
This level requires
5
to
7
years of experience in the preceding role at Flaviar, or a comparable role at another company. See the roles and competencies we want you to master at this level.
Skills & craft
Balance client retention and growth responsibilities while driving key business initiatives.
Problem solving
Superior critical thinking skills to identify initiatives and their business impact, chart a path towards solutions, and overcome hurdles along the way.
Impact on the company
Measurable results from selected "lead" areas.
Communication
Clear strategy and KPI definition, delegation, and process updates for "lead" areas from start to finish.
Collaboration
Effective and effecient involvement of other team leads to utilize their resources to accomplish projects.
Ownership
Successful management of selected "lead" areas from start to finish, while managing client portfolio.
Fully manage and execute 1-2 programs that impact multiple clients and substantially increases company profitability.
Fully manage and execute 1-2 projects that improve the efficiency and/or performance of our client services.
Whoa, what a career path this has been so far. We're so grateful to have you as one of our top Flaviaristas. But this is not the end, oh no. Here's a toast to our mutual growth, for years to come!
